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1. Does Pay-by-Phone parking cost extra?

Normal parking charges apply, plus a 35-cent convenience fee that will be charged to your credit card.

2. How do I sign up?

First time users simply need to set up a FREE account. You can pre-register online or download the FREE mobile app by going to the PayByPhone Website. You can also call 1-888-450-7275 (a parking transaction can be started on this initial call). To set up an account you will need:

1. Your mobile phone number
2. Credit card (we accept VISA and MasterCard)

The next time you call or use the mobile app, your details will be automatically recognized and all you have to enter is Location #2525, your Space # and the amount of time you wish to park for. It’s that easy! PayByPhone Website

3. How does it work?

Simply park your car, make one short phone call to Pay-by-Phone or use the mobile app to pay for your parking and then head for your destination. You can also extend your parking session from anywhere by calling or using the mobile app. Pay-by-Phone parking is convenient, easy and safe. Here’s how it works.

1. From your mobile phone, call 1-888-450-7275 (PARK) or use the mobile app
2. Enter Location #2525 (posted on area street signs and pay stations)
3. Enter Parking Space #
4. Enter desired parking time

4. Can I choose whether or not to receive text message reminders?

Yes. You can view and change any of your profile settings by logging into your account at PayByPhone. You can also change what credit card you would like to use directly on your account. PayByPhone Website

5. Do I get a receipt?

You can view all your transactions by logging into your account at PayByPhone. All parking charges can be printed off in the form of a receipt if required. Email and text receipts are also available; select this optional feature on your profile. PayByPhone Website

6. Where can I park and use pay by phone?

You can pay by phone at any numbered, public parking space serviced by a pay station. This includes all spaces numbered 1000-7999 in the Entertainment District.

7. How does the parking staff know I've paid by phone?

When you pay for your parking by phone, your space number is automatically updated as “paid” on the handheld device used by the Parking Ambassador.

8. Is it safe to do a credit card transaction on a mobile phone?

Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during a transaction.

9. What are the benefits?

No need for cash or credit cards at the pay station

No need to walk to a pay station

Text message reminder is sent to your phone when parking time is almost up

Receipt of payment is immediately emailed to your designated email address

Extend parking time remotely from any phone to avoid citations

Pay for parking from the comfort and safety of your vehicle or from any location you are visiting

View and print parking receipts online

10. When will I see the transactions on my credit card statement?

Each time you pay for your parking by cell phone the payment is processed in real-time. The amount of time that lapses before it shows up on your statement will vary depending on your credit card company.