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Categories
All Categories
Accounting & Audit
Animal Services
Aviation
Backflow Prevention
Budget & Information Management
Building Safety
Business License Program
Canterbury Water Storage Tank
City Attorney
City Clerk
City Prosecutor
Code Compliance Program
Community Development
Community Development Block Grant (CDBG)
Community Gardens
District Court
District Court - Small Claims
Downtown Square Area Parking
Emergency and Weather Notifications
Employee Parking Discount
Engineering
Engineering - Trails
Entertainment District Parking
Fayetteville Forward
Fire Department
Fleet
GIS
Hot Check Program
Human Resources
Mayor
Online Police Reporting
Parks
Parks and Recreation - Race Series
Pay-by-Phone Parking
Planning
Police Department
Police Department - YCPA
Police Department Alarms
Purchasing
Recycling
Recycling and Trash Master Plan
Residential Parking Program Entertainment District
Solid Waste
Spring Street Municipal Parking Deck
Streamside Protection Ordinance
Ticket Information
Trails
Transportation
Utility Billing
Wastewater
Water & Sewer Operations
Wildlife Habitat
Yard Waste
Yvonne Richardson Community Center
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Pay-by-Phone Parking
Show All Answers
1.
Does Pay-by-Phone parking cost extra?
Normal parking charges apply, plus a 35-cent convenience fee that will be charged to your credit card.
2.
How do I sign up?
First time users simply need to set up a FREE account. You can pre-register online or download the FREE mobile app by going to the PayByPhone Website. You can also call 1-888-450-7275 (a parking transaction can be started on this initial call). To set up an account you will need:
1. Your mobile phone number
2. Credit card (we accept VISA and MasterCard)
The next time you call or use the mobile app, your details will be automatically recognized and all you have to enter is Location #2525, your Space # and the amount of time you wish to park for. It’s that easy!
PayByPhone Website
3.
How does it work?
Simply park your car, make one short phone call to Pay-by-Phone or use the mobile app to pay for your parking and then head for your destination. You can also extend your parking session from anywhere by calling or using the mobile app. Pay-by-Phone parking is convenient, easy and safe. Here’s how it works.
1. From your mobile phone, call 1-888-450-7275 (PARK) or use the mobile app
2. Enter Location #2525 (posted on area street signs and pay stations)
3. Enter Parking Space #
4. Enter desired parking time
4.
Can I choose whether or not to receive text message reminders?
Yes. You can view and change any of your profile settings by logging into your account at PayByPhone. You can also change what credit card you would like to use directly on your account.
PayByPhone Website
5.
Do I get a receipt?
You can view all your transactions by logging into your account at PayByPhone. All parking charges can be printed off in the form of a receipt if required. Email and text receipts are also available; select this optional feature on your profile.
PayByPhone Website
6.
Where can I park and use pay by phone?
You can pay by phone at any numbered, public parking space serviced by a pay station. This includes all spaces numbered 5300-7999 in the Entertainment District.
7.
How does the parking staff know I've paid by phone?
When you pay for your parking by phone, your space number is automatically updated as “paid” on the handheld device used by the Parking Associate.
8.
Is it safe to do a credit card transaction on a mobile phone?
Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during a transaction.
9.
What are the benefits?
No need for cash or credit cards at the pay station
No need to walk to a pay station
Text message reminder is sent to your phone when parking time is almost up
Receipt of payment is immediately emailed to your designated email address
Extend parking time remotely from any phone to avoid citations
Pay for parking from the comfort and safety of your vehicle or from any location you are visiting
View and print parking receipts online
10.
When will I see the transactions on my credit card statement?
Each time you pay for your parking by cell phone the payment is processed in real-time. The amount of time that lapses before it shows up on your statement will vary depending on your credit card company.
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