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1. How do I register a complaint about a possible code violation?

A complaint may be registered by phone at 479.575.8237, by email at code_compliance@fayetteville-ar.gov, or by submitting an online service request.

2. Does Code Compliance handle mold complaints?

Mold is not a violation of the City of Fayetteville city ordinances, or the 2021 IPMC. A Code Compliance Officer can inspect a dwelling for any underlying causal factors that may contribute to mold, such as leaking roofs or leaking plumbing that are code violations. 

Does the city conduct any tests to determine if there is mold present in my home?

No. The City of Fayetteville does not test for mold. The city also does not administer any environmental or air quality assessments. 

What do I do if I suspect mold growth?

If you suspect you have mold growth, inform your landlord before contacting code compliance. If your landlord is not properly responding or fails to address the cause of the mold, Code Compliance can inspect the dwelling for any underlying code violations, such as a leaking roof or a plumbing leak. 

What if there is no code violation?

If a code violation does not exist, the resident may consider contacting an attorney. Code Compliance cannot provide assistance in a civil matter.  

The Environmental Protection Agency (EPA) has information on mold including prevention tips and cleanup guidelines on their website at www.epa.gov/mold. You can also download a copy of the EPA's "A Brief Guide to Mold, Moisture and Your Home" brochure.

 Additional Resources

• Legal Aid of Arkansas

3. What do I do if I receive a violation notice?

The property owner should have the violation corrected within the time frame specified. If you need clarification on the violation and/or the time frame for correction please call 479.575.8237.

4. How does Code Compliance notify the property owner and/or occupant of a code violation?

Step 1. A door hanger identifying the violation is placed on the door of occupied lots.

Step 2. For both occupied and unoccupied lots, the property owner is sent a certified letter regarding the violation.

5. When is grass considered overgrown?

If grass or weeds are 8 inches or taller on an occupied lot or 18 inches or taller on a vacant lot, the property is considered overgrown.

6. What constitutes a junk and debris violation?

Junk is any item(s) that does not have outdoor use as its primary purpose. Debris is tree limbs and branches.

7. What is an inoperable vehicle?

Any vehicle that is not able to be driven on the street is considered inoperable.

8. What happens if I don't address the violation?

If the violation has not been addressed within the allotted time for correction, Code Compliance will come in to correct the violation and bill the property owner for the costs.

9. Who determines an unsafe structure?

The City of Fayetteville Chief Building Official makes this determination.

10. Does Code Compliance enforce codes on Washington County and University of Arkansas property?

No. A city entity cannot enforce codes on county and state lands.

11. How many code officers patrol the city?

There are four (4) Code Compliance Officers at the City of Fayetteville.

12. What does the Code Compliance Program do to educate citizens about codes and violations?

Code Compliance participates in a variety of community events and activities to educate citizens about codes and violations. This includes events such as the Fayetteville Farmer's Market, Razorbash, and Springfest.

A Code Compliance activity book is available at our offices.

Code Compliance is also available to do presentations to school groups, community groups and organizations. To request a presentation call 479.575.8237.

13. What is the mission statement of the Code Compliance Program?

A commitment to preserve and protect the overall safety and welfare of the residents of Fayetteville.