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1. I work downtown. Where can I park and not get tickets?

The Parking Management office offers several parking programs for the employees in and around the Downtown Square. Permits can be purchased for use in the surrounding parks lots. Parking cards are used for both the Town Center Deck and the second level of the Municipal Parking Deck. Please call the Parking Management office at 479-575-8280 for availability and pricing.

2. What do I do if the meter isn't registering time?

If you park at a meter that does not register time when a coin is inserted, you may do one of two things. If you are can contact the Parking Management Office, (479-575-8280), while you are still at the meter, a Parking Ambassador or the Field Supervisor will be sent to assist you. If that is not possible, you must park at a different, operational meter. Otherwise, an expired meter ticket will be issued.

3. What are the time limits for the meters?

Several on-street meters near the Square are limited to a maximum of two hours to encourage turnover for customers and visitors. 

The on-street meters a few blocks off of the Square have no time limits and are ideal for longer stays. The surface parking lots and public parking decks do not have time limits. 

Information about rates and time limits is displayed on the meter screen.

4. I'm only going to be parked for a few minutes. Can I park for free?

You may park on-street for up to 15 minutes without paying the rate: 

• The 2-hour on-street meters are equipped with sensors that will automatically detect your arrival time so that you may park for up to 15 minutes without having to interact with the meter. 
• The long-term on-street meters do not have sensors but you can start your free 15 minute sessions by pushing any button on the meter upon your arrival. 
• In the surface lots, simply enter your license plate at the pay station.

If your parking session is expected to last longer than 15 minutes, be sure to make payment accordingly.

5. What types of payment are accepted at the meters and pay stations?

Coin, credit/debit cards (Visa, Mastercard, and Discover), NFC, and mobile app payments (via the ParkMobile app or a mobile web browser) are accepted at all of the meters and pay stations.