I received a notice that my water supply will be interrupted for construction. What should I be prepared for?

Water stoppages are infrequent, but they do occur and it’s wise to be prepared for the emergency. The City of Fayetteville Water and Sewer Maintenance Division often knows about the problem and is working to solve it before you even call.


Before a water stoppage occurs, have a supply of bottled water to use for drinking or sponge-bathing. If you have no water, check with your neighbors to see if the problem is just with your home. With that information and the general description of the problem, call the Fayetteville Call Center to find out if the problem is mechanical or if your service has been disconnected. Our Call Center will be able to quickly assess the situation and recommend a solution to you. If your neighbors are also without water, city officials are most likely aware of the stoppage and are working to restore your service.


For more information, or to speak with a Call Center Representative, contact the Operations Center at 479-575-8386. For after-hours problems of this nature, you may phone Fayetteville Police Central Dispatch at 479-587-3555, option 1. You can also visit us online, 24 hours a day, 7 days a week.

Show All Answers

1. How do I report a water and sewer outage?
2. Whom do I call about a missing or loose manhole, meter lid or storm drain cover?
3. I received a notice that my water supply will be interrupted for construction. What should I be prepared for?
4. My water is off and I am not sure why. What I should I do?
5. What is the process for installing a new water or sewer tap?
6. How do I request utility line locates before I dig?
7. How do I access water quality information?
8. How do I check for a water leak at my house?
9. What is backflow?
10. What kinds of hazards do backflow assemblies prevent?
11. What is a cross connection?
12. Does my backflow prevention device need to be tested?