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The original item was published from 6/19/2020 11:55:07 AM to 7/11/2020 12:00:00 AM.

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Posted on: June 19, 2020

[ARCHIVED] Update on Fayetteville’s Mask Ordinance Implementation and Enforcement

Information about Fayetteville's Mask Ordinance


 June 19, 2020

Contact:  Lisa Thurber
Director of Communications
(479) 575-8330

Update on Fayetteville’s Mask Ordinance Implementation and Enforcement

FAYETTEVILLE, Ark. — On Tuesday, June 16 Ordinance 6323 requiring the enforcement of face coverings in places of public accommodation to help restrict the spread of COVID-19 was walked on to the Fayetteville City Council meeting by Councilmember Matthew Petty. It was unanimously passed by the Council, and an emergency clause made it effective immediately. Since that time, Mayor Lioneld Jordan and City staff have been working to implement the logistics and action items necessary to enforce the requirements of the ordinance.

Mayor Jordan issued the following statement about the City’s progress on implementing Ordinance 6323:

“My staff and I are working as quickly as possible to identify and put in place everything that must be done so that we can help our area businesses be successful in complying with this ordinance. We don’t have all the answers yet, and I appreciate everyone’s patience as we work together to keep Fayetteville safe. Please continue checking our website and social media channels for updates as we share more information and resources about this new Ordinance. As always, please do everything you can to stay safe. Practice social distancing, wear a face covering, wash your hands and get tested if you have symptoms or if you believe you have been exposed to the virus.”

A copy of the complete ordinance is available at Guidance regarding key requirements, expectations and related information from Ordinance 6323 for businesses and individuals is provided below:

Guidance for Businesses

Ordinance 6323 sets out two key requirements for businesses under Section 3:

  • Businesses are required to provide disposable face masks to any member of the public seeking to enter your establishment. Masks can be provided for free or at a nominal fee. 
  • Businesses are required to deny entry to any member of the public who refuses to wear a face mask.
  • See Section 1 of Ordinance 6323 for exceptions to requiring masks and reasonable accommodations for someone who can’t wear a mask.

The City is working to deliver an initial supply of masks to help businesses comply with the requirement to provide masks to members of the public. The City will continue to provide masks until the approved budget adjustment is exhausted. Under the new ordinance, businesses are expected to acquire additional masks on their own.

Under Section 7 of Ordinance 6323, if a business fails to enforce the provisions of the ordinance due to willful neglect, that failure constitutes a violation that makes the business subject to the penalties allowed in §10.99 General Penalty of the Fayetteville Code.

Guidance for Members of the Public

Under Section 6 of Ordinance 6323, individual members of the public who refuse to wear a mask when required will be denied entry to places of accommodation. The denial of entry will be enforced by the business. If an individual refuses to wear a mask and does not comply with the denial of entry, businesses may call the business support hotline for assistance, or they may call 911 if the situation is an emergency.

 Action Items Underway by the City of Fayetteville
Under Section 4 of Ordinance 6323, a $100,000 budget adjustment was approved by City Council for a public safety campaign to raise community rates of mask-wearing. Through this campaign, the City of Fayetteville is charged with three action items to support business compliance with the new ordinance.

Below is an update on progress the City has made toward those three action items:

Action Item 1: Distribute free masks for Fayetteville businesses

  • An initial $20,000 purchase of approximately 37,000 disposable masks was received by the City on June 18.
  • Mask distribution will begin with high-traffic retail locations and businesses who have contacted the City to request masks.
  • Beginning Monday, June 22, businesses can pick up free masks at Fayetteville Fire Station #1 at 303 W. Center St. This service is available Monday through Friday from 8 a.m. to 5 p.m. while mask supplies last. Please ring the doorbell as the station is closed to the public because of COVID-19.
  • The City is making arrangements to acquire additional mask supplies as needed.

Action Item 2: Operate a Business Support Hotline for businesses to request technical and/or field support

  • Businesses may call 479-575-0258 to request technical and/or field support.
  • This is the non-emergency police dispatch phone line, and it is monitored 24 hours a day, seven days a week.
  • Depending on the type of question asked, business callers may be referred to other City divisions for additional support and answers.

Action Item 3: Execute an outreach strategy focused on high-interaction sites

  • The Fayetteville Police Department’s Community Policing Division and the Fayetteville Fire Department are working to distribute masks and conduct awareness events at high-traffic retail and other public accommodation locations.
  • Mayor Jordan and City staff are reaching out to business owners and store managers to discuss mask enforcement concerns, answer questions and learn how to continue helping businesses with compliance.

While this ordinance became effective the evening of June 16, the City of Fayetteville recognizes that businesses need time to take all steps necessary to become fully compliant. As implementation work continues, businesses are asked to make a good faith effort to become compliant with the ordinance as quickly as possible. Outreach and education will be the primary methods of enforcement, though penalties are possible for businesses who willfully neglect to enforce the requirements set forth in Ordinance 6323.

Information about Ordinance 6323 and progress updates on its implementation are available at Mask requirement signs in English and Spanish, along with a copy of the full ordinance, are also available on that page. Signs in Marshallese are underway and will be added as soon as possible. Please check the City’s webpage and sub-webpages to keep up to date on announcements and information for Fayetteville residents and businesses during the pandemic.


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