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How Do I...
With the City
Visa, MasterCard, and Discover are accepted for online e-payments. The city does not accept American Express payments.
Utility bills can also be paid using Automatic Bank Draft (ACH) payments, or over the phone.
Partial payments are accepted on invoices with multiple line items.
All single-line item invoices must be paid in full.
After a payment has been made, you will receive a confirmation email. Please ensure that you enter a preferred email address when creating your account.
You may always visit the online billing system history page to review past payments.
You must have a payable amount due before you can make a payment. Pre-payments are not accepted.
Automated payment reminders are available for utility billing.
Customers with a valid invoice account number and a valid payable invoice can
add an invoiced account online.
There are a select few customer invoice accounts that cannot be paid online via credit card. These are:
Court order restitution
Solid waste franchise holders
Recycling commodity buyers
Retired employee insurance co-payments
Parks / development services fees
Major parking lot lease customers
Building Safety Division
Commercial Trash and Recycling
Development Services Department
Sales Tax and HMR Tax in Fayetteville
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