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Water and Sewer Operations
This program manages the operations, maintenance, safety and training of the Water and Sewer Division.
Water Maintenance
The Water Maintenance Program maintains the water distribution systems and area growth for the cities of:
- Farmington
- Fayetteville
- Goshen
- Greenland
- Johnson (portions of)
- Wheeler
This program works with other divisions, consulting engineers and contractors on all aspects of the water system. The water distribution system consists of (roughly):
- 10 major pump stations with 21 pumps providing water to over 75,000 persons with over 39,000 accounts
- 15 storage tanks
- 275 miles of service line
- 3 lake dams
- 4,449 fire hydrants
- 782 miles of water mains
- 13,654 valves
The City of Fayetteville buys its water wholesale from Beaver Water District, which is the largest provider of drinking water in Northwest Arkansas. The point of service is the water treatment plant at Beaver Lake in Springdale. This water is treated to current drinking water standards (see Water Quality Report) and is pumped to the municipal system through 10-mile-long parallel 36-inch and 42-inch water transmission mains. The water system provides wholesale service to the cities of Elkins and West Fork, as well as Mount Olive Rural Water System and Washington Water Authority.
Sewer Maintenance
The Sewer Maintenance Program maintains the sewer collection systems for the cities of Fayetteville, Farmington, Greenland, small portions of Johnson, and the growth area, and provides wholesale service to the City of Elkins. This program manages the sewer overflow elimination and rehabilitation programs and coordinates with federal and state regulatory agencies, contract service vendors and consulting engineering firms working on sewer system projects.
This program performs cleaning and maintenance, as well as coordinating sewer line replacements. The sewer system consists of over 550 miles of sewer mains and 12,050 manholes and serves over 75,000 persons through over 32,000 connections.
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Crew Repairing 42" Transmission Line
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Cato Springs Waterline Construction
Contact Us
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Utility Billing
113 W Mountain Street
Fayetteville, AR 72701
Phone: 479-521-1258
Fax: 479-575-8317Hours
Monday - Friday
8 a.m. - 5 p.m.If you are setting up new water service and need to email your application and any other requested information, make sure to use the Billing Division email.
Water and Sewer Services
2435 S Industrial Drive
Fayetteville, AR 72701- Phone: 479-575-8386
- Phone: 479-587-3555 (after hours)
- Fax: 479-684-4730
Hours
Monday - Friday
7:00 a.m. - 4:00 p.m.