New Development, Licensing and Permitting System Now in Operation
On July 13, the City of Fayetteville implemented a new web-based system called EnerGov™ to handle applications and payments for Planning, Engineering, Building Safety, Business Licensing, Alcoholic Beverage and HMR/Supplemental Beverage. The upgrade is part of an ongoing City initiative to streamline, simplify and automate these processes. The EnerGov software implementation is another project in the Mayor’s digital infrastructure initiative that strives to enhance City operations, increase efficiency and improve public transparency through the use of technology.
New Citizen Self-Service Portal Now Available
The City has deployed a new online Citizen Self-Service Portal. The new portal allows customers to submit applications, renew business licenses, pay for permits, check on the status of applications, request inspections, and complete a host of additional processes to improve Development Services related business with the City.
To begin using the new system, please visit www.fayetteville-ar.gov/mycitybusiness and create a login profile to register. The EnerGov Citizen Self-Service portal will guide users step by step through the application process online, allow them to submit necessary documentation and pay fees associated with their submittal, and manage multiple applications in one online destination. The system will automatically route materials to the proper City departments for review and allow the applicant to track the progress of their submittal.
Along with the ability to apply and manage submittals, the ability to make online payments eliminates the need to mail in or deliver checks or other documentation in person. The EnerGov Citizen Self-Service portal allows both eCheck and credit card payments for your convenience, but credit card payments are subject to a 2.95% Transaction Service Fee ($2.00 minimum fee). This fee was approved by City Council on May 19, 2020.
For more information, call 479-575-8242 or email firstname.lastname@example.org.