Electric Bike and Scooter Share
Rules for Riders
E-bikes may be ridden anywhere that conventional bikes are ridden and must follow the same rules of operation and use.
Rules for scooters are similar to those for bicycles. Scooters may operate in most places bicycles are allowed such as bike lanes, paved trails and in streets. Scooters may not be ridden on sidewalks where a building face abuts the sidewalk. Riders must always yield to pedestrians.
Additional general regulations include:
- Minimum age for riding is 16 years old
- Scooters can be ridden anywhere bicycles are allowed, including streets and paved trails.
- Riding on sidewalks downtown is prohibited. Riding on sidewalks in most other areas of the City is permitted, but riders must yield to pedestrians and use extra caution at crosswalks and driveways.
- Use the bell to notify pedestrians of your approach before passing them.
- On roadways, riders should travel to the right, unless making a left turn or where lanes are too narrow to safely accommodate a scooter/bike and autos side-by-side. Never ride against traffic.
- Scooter and bike use is prohibited INSIDE of any building.
- Helmets prevent head injuries and are strongly recommended.
- Using a cellphone, headphones, earbuds or any similar device that impairs hearing is prohibited while riding.
- Riders should not carry anything that would prevent them from having at least one hand on the handlebars at all times.
- Riders must obey the same traffic laws as drivers.
- Always yield to pedestrians.
- Yield to vehicle traffic at crosswalks and intersections.
- Use the right lane when in the street and NEVER ride against traffic.
- Parked scooters and bikes should not block sidewalks, ramps, driveways, doorways, loading zones, public benches, ADA access, or transit stops.
- Scooters and bikes must be upright when parked.
- Do not park in a way that could endanger pedestrians (such as parking with the part of the vehicle jutting into the walkway and creating a tripping risk).
- Do not park within five feet of a crosswalk or curb ramp, unless given specific permission by the City.
- On multi-use trails, riders may park only at trailheads or at other areas designated by the City.
Report a mis-parked Scooter/Bike or other Problem
The quickest way to report a problem is via the companies' apps. The apps for SPIN and VeoRide can be downloaded onto a smartphone from the app store. Both have the ability to Report an Issue (found under "Help" in the VeoRide app). For assistance, contact customer support:
- VeoRide: 1-855-836-2256
- Spin: 1-888-249-9698
Problems may also be reported directly to the City via the SeeClickFix platform. This can include parking problems, inoperable scooters, and reports of unsafe riding.
Riding on the University of Arkansas Campus
Visit the University of Arkansas' Alternative Transportation page for information on e-scooter rules and regulations on the UA campus.
E-scooters and e-bikes are programmed with maximum speed of 15 MPH and will automatically slow to 6 MPH in designated "slow zones."