Frequently Asked Questions

  1. Is there any parking program for construction crews or others that do jobs in the Downtown Square and Dickson Street areas?
  2. How do service vehicles park in the residential area?
  3. Are there any free parking spaces?
  4. What happens if I leave my car overnight in the Entertainment District?
  5. If the pay station screen is black, is the pay station working?
  6. What types of payment are accepted at the pay stations?
  7. Can I pay by phone for a number space in the Entertainment District?
  8. Do motorcycle patrons pay for parking?
  9. Can we park more than one motorcycle in a regular sized parking space?
  10. If I park my motorcycle in a regular parking space with another motorized bicycle, how can I tell if the space has been paid?
  11. Do bicycle and scooter patrons pay for parking?
  12. What's going to happen during events like Bikes, Blues, and BBQ?
  13. Do I have to pay if I am temporarily loading/unloading my vehicle?
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  1. How do I apply for the employee discount on parking rates?
  2. How do employees who do not have access to a computer or email receive their discount code?
  3. What parking areas are available to employees at the discounted rate?
  4. What times are the 90% employee discounts in effect?
  5. Are the employee discounts available in the parking lots?
  6. How do I receive and use my employee discount?
  7. How many discount code uses do I get?
  8. How often do I have to apply for my employee discount code?
  9. Can I, as an employer, have all of the discount codes for my employees sent to my business email?
  10. How do business owners apply for employee discount?
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  1. I work downtown. Where can I park and not get tickets?
  2. What is the difference between the gray-top and red-top meters?
  3. What do I do if the meter isn't registering time?
  1. What areas are eligible for Residential Parking Permits?
  2. How do I get a residential parking permit?
  3. What documents do I need to present to obtain a residential parking permit?
  4. What are the acceptable forms for proof of residency?
  5. Where do I place my residential permit sticker?
  6. Can I use my residential parking permit on another vehicle?
  7. What are the renewal periods for residential parking permits?
  8. How do visitors of the residents park in the residential zones?
  9. How do services vehicles park in the residential area?
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  1. I received a ticket on the Square, but I was not there over two hours. Why did I receive the ticket?
  2. How long do I have to pay the parking ticket?
  3. My parking Ticket is due today. May I make a payment over the phone or online?
  4. I have a Hang Tag and parked at a red-top meter but still received a ticket. Why?
  5. I have a Hang Tag for the long-term meters but forgot to put it on my rearview mirror. Can my ticket be forgiven?
  6. I received a ticket in the Pay and Display lot. If I bring my receipt from the lot in, will you void the ticket?
  7. I mistakenly paid the wrong meter / stall number. Can my ticket be voided?
  8. I received a ticket that says Against the Flow. Is it a mistake?
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  1. Does Pay-by-Phone parking cost extra?
  2. How do I sign up?
  3. How does it work?
  4. Can I choose whether or not to receive text message reminders?
  5. Do I get a receipt?
  6. Where can I park and use pay by phone?
  7. How does the parking staff know I've paid by phone?
  8. Is it safe to do a credit card transaction on a mobile phone?
  9. What are the benefits?
  10. When will I see the transactions on my credit card statement?
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