Fayetteville Mask Ordinance 6323

Ordinance 6323 Requiring Face Coverings 

Details and logistics for how the City of Fayetteville will implement this ordinance are currently underway. Updates will be published to this page, so please check back frequently for more information and guidance. 

Please click below to view the approved ordinance in full.

ORDINANCE 6323: AN ORDINANCE TO REQUIRE PERSONS TO WEAR FACE MASKS THAT COVER THE NOSTRILS AND MOUTH TO HELP RESTRICT THE SPREAD OF THE COVID-19 VIRUS, TO ESTABLISH REASONABLE EXEMPTIONS, TO OPERATE A NON-EMERGENCY BUSINESS SUPPORT HOTLINE, TO SET PRACTICAL ENFORCEMENT CONDITIONS, AND TO APPROVE A BUDGET ADJUSTMENT

While this ordinance became effective on June 16, the City and business owners need time to take all steps necessary to become compliant. As implementation work continues, businesses are asked to make a good faith effort to become compliant with the ordinance as quickly as possible.

Guidance for Businesses

Ordinance 6323 sets out two key requirements for businesses under Section 3:

  • Businesses are required to provide disposable face masks to any member of the public seeking to enter your establishment. Masks can be provided for free or at a nominal fee. 
  • Businesses are required to deny entry to any member of the public who refuses to wear a face mask.
  • See Section 1 of Ordinance 6323 for exceptions to requiring masks and reasonable accommodations for someone who can’t wear a mask.

Important note: The City is working to deliver an initial supply of masks to help businesses comply with the requirement to provide masks to members of the public. The City will continue to provide masks until the approved budget adjustment is exhausted. Under the new ordinance, businesses are expected to acquire additional masks on their own.

Under Section 7 of Ordinance 6323, if a business fails to enforce the provisions of the ordinance due to willful neglect, that failure constitutes a violation that makes the business subject to the penalties allowed in §10.99 General Penalty of the Fayetteville Code.

Guidance for Members of the Public

Under Section 6 of Ordinance 6323, individual members of the public who refuse to wear a mask when required will be denied entry to places of accommodation. The denial of entry will be enforced by the business.

If an individual refuses to wear a mask and does not comply with the denial of entry, businesses may call the business support hotline for assistance, or they may call 911 if the situation is an emergency.

Action Items Underway by the City of Fayetteville

Under Section 4 of Ordinance 6323, a $100,000 budget adjustment was approved for a public safety campaign to raise community rates of mask-wearing. Through this campaign, the City of Fayetteville is charged with three action items to support business compliance with the new ordinance.

Action Item 1: Distribute free masks for Fayetteville businesses
June 19, 2020 update:

  • An initial $20,000 purchase of approximately 37,000 disposable masks was received by the City on June 18.
  • Mask distribution will begin with high-traffic retail locations and businesses who have contacted the City to request masks.
  • Beginning Monday, June 22, businesses can pick up free masks at Fayetteville Fire Station #1 at 303 W. Center St. This service is available Monday through Friday from 8 a.m. to 5 p.m. while mask supplies last. Please ring the doorbell as the station is closed to the public because of COVID-19.
  • The City is making arrangements to acquire additional mask supplies as needed.

June 23 update: 

  • An additional 50,000 masks have been acquired by the City for distribution

July 1 update: 

  • An additional 100,000 masks have been acquired by the City for continued distribution
  • 74,350 total masks have been distributed to date

July 7 update:

  • More than 90,000 masks have been distributed to date

Action Item 2: Operate a Business Support Hotline for businesses to request technical and/or field support
June 19, 2020 update:

  • Businesses may call 479-575-0258 to request support
  • This is the non-emergency police dispatch phone line, and it is monitored 24 hours a day, seven days a week
  • Depending on the type of question asked, business callers may be referred to other City divisions for additional support and answers

July 7, 2020 update:

  • Marshallese translation added for mask requirement sign for businesses

Action Item 3: Execute an outreach strategy focused on high-interaction sites
June 19, 2020 update:

  • The Fayetteville Police Department’s Community Policing Division and the Fayetteville Fire Department are working to distribute masks and conduct awareness events at high-traffic retail and other public accommodation locations.
  • Mayor Jordan and City staff are reaching out to business owners and store managers to discuss mask enforcement concerns, answer questions and learn how to continue helping businesses with compliance.

June 24 update:

  • More than 460 business have been reached through mask distribution efforts
  • Outreach/awareness events have been conducted at all Walmart retail locations in Fayetteville

July 1 update:

  • More than 900 businesses have been reached through mask distribution efforts
  • 74,350 total masks have been distributed to date

July 7 update:

  • More than 90,000 masks distributed to date 
  • More than 1000 businesses have been reached through mask distribution efforts

Ordinance 6323 Business Support Hotline: 

479-575-0258


To report non-compliance with the Arkansas Department of Health COVID-19 Guidelines for restaurants, bars, and other AHD-regulated establishments:

Email: ADH.CoronaVirus@arkansas.gov

Or Call: 1-800-803-7847

Mask Requirement Signs for Businesses

Face Covering Sign - English copy
Face Covering Sign - Espanol copy
Face Covering sign - Marshallese-01